Weald Property Works
Weald Property Works
Phone: 07507 132 144 | Email: hello@wealdpropertyworks.co.uk

Weald Property Works

Privacy Policy

  • Effective date: 15/10/25
  • Business name: Weald Property Works
  • Owner: Robin Fearn
  • Email: hello@wealdpropertyworks.co.uk
  • Website: https://wealdpropertyworks.co.uk
  • ICO Registration: Tier 1 – Registration No. ZC012312

This Privacy Policy explains how Weald Property Works collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are committed to respecting your privacy and ensuring that any personal data we hold is handled fairly, lawfully, and securely.

  1. Information We Collect

    We may collect and store the following personal information when you contact us or use our services:

    • Your name
    • Address and contact details (e.g. phone number and email)
    • Details about your property or job requirements
    • Any information you voluntarily provide in enquiries, messages, or reviews

    We do not collect or store financial details (such as bank or card information) through this website. Payments are made securely via bank transfer or via SumUp - a Level 1 PCI DSS compliant provider using a PCI PTS certified card reader.

  2. How We Use Your Information

    We use your information to:

    • Respond to enquiries and provide quotations or estimates
    • Schedule and carry out work
    • Issue invoices and process payments
    • Maintain accurate business records and comply with tax obligations
    • Occasionally request feedback or reviews

    We will never sell, rent, or share your personal data with third parties for marketing purposes.

  3. Lawful Basis for Processing

    We process your personal data under the following lawful bases:

    • Contractual necessity: to perform our services and communicate with you about your booking or project.
    • Legal obligation: to maintain records required by tax laws and for regulatory purposes.
    • Legitimate interest: to follow up on completed work and request feedback.

  4. Data Retention

    We keep customer records for up to seven years in line with HMRC and insurance requirements.

    After this period, personal information is securely deleted or anonymised.

  5. Data Security

    We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

    All digital records are stored securely and access is restricted to the business owner only.

  6. Your Data Rights

    Under UK data protection law, you have the right to:

    • Access a copy of the personal data we hold about you
    • Request correction of any inaccurate or incomplete data
    • Request deletion of your data where it is no longer required
    • Object to or restrict certain types of processing

    To exercise any of these rights, please contact us at hello@wealdpropertyworks.co.uk.

    If you have concerns about how your data is handled, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

  7. Cookies

    This website may use basic cookies to improve functionality and user experience.

    Full details can be found in our cookies policy.

    You can adjust your browser settings to refuse cookies if you prefer.

  8. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

Summary

Weald Property Works only collects essential personal information to deliver a professional service.
We treat all information with care and confidentiality, in full compliance with UK data protection law.

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